Audit of account verification quality assurance processes /

The second objective of this audit was to assess the overall implementation of the A/P process controls in the SAP environment from expenditure initiation to issuance of payment. [...] There is an opportunity to improve the documentation of QA review results which will strengthen the quality of reports on the adequacy of account verification in the Department. [...] The audit team was informed that although there was a small increase in the work needed to input the invoices to the system, the availability of the scanned documents has resulted in improvements in the time needed to follow up queries from vendors. [...] The audit team regards this as part of the continuous improvement of the QA process that is mandated by the Directive. [...] The audit team was informed that there is usually some correspondence between the QA officer and the business unit to resolve issues that block release of payment to the supplier but this is not routinely attached to the transaction file.